Full Name

Rob Kramer

Company

CustomInk

Speaker Bio

As Chief Technology Officer of Custom Ink, Rob Kramer is focused on elevating the online customer experience and leading the Custom Ink Product & Technology teams: Engineering, Product Development, User Experience, and Business Insights & Analytics. Since joining Custom Ink in 2009 as the Chief Operations Officer, Rob has been a crucial influence in the expansion of the company, scaling Custom Ink’s customer care and operations fulfillment processes from 500 orders a day to over 3,000. In this role, he was responsible for all the systems used to run Custom Ink as a business, supporting the efficient fulfillment operations that deliver our industry-setting customer experience. Before joining Custom Ink, Rob was President of Audible, Inc. and Senior Vice President of Business Technologies at AOL. Rob holds a B.S. in Applied Mathematics and Computer Science from Brown University.